forgot password and the reset isnt working

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Heroic Autobot
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forgot password and the reset isnt working

Postby Nero » Sun Dec 03, 2017 9:28 am

Hi team, I've forgotten my password as the title topic suggests but my phone is still logged in.

I've tried resetting my password and it says it will send something to my email but nothing ever does.

I have also tried all my passwords with and without capitals over the last month or so since working this out.

Any ideas or suggestions?
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Heroic Autobot
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Re: forgot password and the reset isnt working

Postby Thatotherguy » Sun Dec 03, 2017 11:49 am

Have you checked your junk mail folder? For some reason any emails I get from this site end up there.

Heroic Autobot
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Re: forgot password and the reset isnt working

Postby Nero » Mon Dec 04, 2017 8:14 am

Gave it another few goes and no email reset.

I think the password has been reset so none of mine work but the email with the reset password isn't going through. I've double checked my registered email and all that jazz but nothing.

Any know who of the admin team would be able to help?
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Re: forgot password and the reset isnt working

Postby Zippo » Mon Dec 04, 2017 11:10 am

While I am part of the admin team, I don't have any access to the email configuration to sort out the details.

I can reset your password for you, but would have to email it to you via a plain text email.

Let me know if you wish to go down this path

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Re: forgot password and the reset isnt working

Postby Zippo » Mon Dec 04, 2017 5:14 pm

Nero, can you please try a password reset request email now and advise

I may have resolved the issue as emails notifying of PMs have started arriving after a change was made. The same change may have fixed these reset emails.
I don't want to test with my own account :-)

Heroic Autobot
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Re: forgot password and the reset isnt working

Postby Nero » Mon Dec 04, 2017 6:57 pm

Zippo wrote:Nero, can you please try a password reset request email now and advise

I may have resolved the issue as emails notifying of PMs have started arriving after a change was made. The same change may have fixed these reset emails.
I don't want to test with my own account :-)



YAAAAYYYYY Im back!!!!

Cheers Zippo
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